VoIP business phones, built on 3CX

We install and manage 3CX, a VoIP phone system that runs over your internet connection. Take calls on a desk phone, your computer or your mobile, on the same business number, anywhere in the world: at home, in the office or overseas.

A Yealink desk phone running 3CX

What is covered

  • 3CX design, setup and ongoing management
  • SIP trunks and number porting through Breeze Connect
  • NBN and business internet connections
  • Desk phones, headsets and mobile apps
  • Changes handled for you as staff come and go

What 3CX does for the office

  • Call queues: callers wait in line and are answered in order, instead of getting an engaged tone
  • Virtual receptionist: a greeting and menu that sends each caller to the right person or team
  • After-hours handling: different greetings and call routing outside business hours and on public holidays
  • Ring groups: one number rings a whole team until someone answers
  • Voicemail to email: messages arrive in your inbox

One system on every device

Staff see who is available, transfer calls and pick up voicemail from the 3CX app on a computer or phone, in the office or away from it.

The 3CX web client, mobile app and a desk phone

Lines and internet through Breeze Connect

Breeze Connect is our carrier partner for SIP trunks and NBN connections, so the phone system, the lines and the internet service are set up and managed together. Breeze Connect also provides an SMS gateway for sending broadcast text messages.